The high-end gaming hardware market continues to grow rapidly, outpacing the traditional PC market significantly. Gamers upgrade their hardware much more quickly than traditional users, and the pace of innovation is significant for GPU, CPU, and controller technology.
Couple with that the burgeoning market for VR/AR and gamers are investing significant sums in getting the most powerful and compelling gaming experience they can. Add to this the competitive gaming phenomenon of eSports where professional gamers fill massive venues with fans watching their skill, and the market is exploding.
These users are primarily enthusiasts, but that doesn’t mean they don’t need to be supported, the questions are likely different, but the expectations are high and the complexity amplified.